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We ordered furniture and the part of the furniture was back ordered. Supposedly the furniture came in and they scheduled the delivery. Then they called and said that they don't have the chairs anymore. The customer service is terrible and they don't return anyone's...
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#1064204
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First i bought a high price mattress that hurts my back and neck that I told my salesman i need something soft they take you to the high stuff i went back to the Shelby Mich store and told him I cant do the mattress to firm told me i had to keep it get it use to my...
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1.8
Product
#1060137
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Gardner White once again NOT honoring their warranty on our Serta I-Series King Size Mattress. Gardner White actually has a team that goes around and measures the lumps that form in Serta mattresses they sell. The defective lumps in the mattresses are only considered...
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1.0
#1055903
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Short Review for March 25, 2017, Pc_service

Gardner White Furniture
#1025378
Beware "Slick" sales staff who are concerned only with the initial sale. Little or no post-sale support.
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All Of It Review

Gardner White Furniture
#1016568
1.8
After 3 months and 2 wrong sectionals ordered,Gardner White threw in the towel and gave me a refund. They realized that looking at a picture of the correct couch and copying the correct numbers underneath was too much for them to handle.
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Short Review for January 11, 2017, Pc_other

Gardner White Furniture
#989247
Company should be out of business
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Gardner White Furniture Furniture Protection Plan Review

Gardner White Furniture
#968871
1.0
Purchased a leather couch and chair. Paid extra for the insurance. Dont waste your money.
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The livingroom furniture that we purchased ONLY 2 1/2 years ago is falling apart... Nuts & bolts & springs have fallen out of this furniture. I have tried to follow proper procedures but i keep getting the run around. I have been waiting since MID-FEBURARY for this...
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Anonymous
Anonymous

This is Kim Z. from Gardner White corporate offices. I certainly do apologize for the troubles that you are experiencing. Please contact me at (586)774-8853 please select opt...

2.0
#1037269
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After being recommended by several close friends to shop at Gardner-White, I finally decided to make a purchase. After viewing the website for a few weeks, I finally narrowed down furniture to my liking. I went into the Canton, Mi location (January 22, 2017) and...
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Anonymous
Jasondoesntbuycheap

Very typical of the low end chains that sell furniture.

#1007653
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In 2011 I purchased 2 (so Called Leather) Couches. they were really pressed thin leather over fabric, which I was not told about when I brought them. I took out the protection plan, which I was told was lifetime, but turned out to be 5 five years. I placed a claim in...
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Anonymous
Doug Groth

NOTHING IS BEENING DONE FOR ME!I WILL NEVER BUY ANYTHING FROM GARDNER WHITE AGAIN!THEY HAVE NO CUSTOMER SERVICE!

jballard
jballard

Thank you for your purchase with Gardner-White, We do apologize that you are having problems with the leather purchased. I have spoken to management what we can offer is a gif...

1.9
I didn't like
  • Thy keep lying
  • Quality
#1004502
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I purchased a leather couch and within two years starts peeling. a waste of money. I will never go there again. it is brown and has lights and heated seats and a back massager. I paid over two grand for this cheap ***. Im so mad I even went there. I have called other...
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jballard
jballard

Thank you for your purchase with Gardner-White. I do apologize and am sorry to hear that you are having a problem. All though there is only a one year warranty I may be able t...

1.0
#999723
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Google reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 2.4 37 reviews KAT T KAT T in the last week Words can't even explain the indignation towards your company right now. I wasn't even going to make a complaint about the egregious customer service experience my mother and I had inside...
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1.6
#988397
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Resolved

Gardner White Furniture Sofa Review
Gardner White Furniture Sofa Review
Gardner White would not agree to give me any acceptable solution to my problem ! I asked for a cover for my couch and they offered me 200 towards a new couch. That is insulting as they just are passing the cost to me and making more money off of me. A cover for my...
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Anonymous
Anonymous

What couch is this? Is it part of the Cannon collection?

dpakmoo
dpakmoo

Im sure I know who you dealt with does it start with a J?

2.8
#977257
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Wow.......Just bought a bed from there, was told if not happy, don't worry, call and someone will come out and check it out...However they did not say it would be a 200.00 restocking fee plus 10% and pay for a new matteress. . What a joke. Meanwhile, we are sleeping in...
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Anonymous
Anonymous

Sounds funny I brought a bed there and the only time u get charged that fee is when you change your mind and nothing is wrong with the bed, I brought a bed at The same place ...

#951601
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