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When calling Gardner white on 2 year old furniture they told me only give you a 1 year on products when checking brand name on furniture 5 year warranty, why do these companies let someone miss represent their brand. I will never buy anything from Gardner white and now...
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1.0
I didn't like
  • That the furniture had no warranty
#1114620
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Bought a three thousand dollar couch and chair from Gardner white three months ago. Two weeks after the purchase we realized that the couch near the arm rest started to sag. Called in to complain. A few days later a service man came to the house. He agreed thatcher...
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#1108237
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i always pay on time and before time, and they keep adding money to my bill. i called them many time and explaining to them, and it doesn't take me anywhere with them. they call me many and i always answer and when i get to the bottom of it with them and try to solve...
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#1101991
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Gardner White Furniture - Bad service and ridicules policy

Gardner White Furniture
#1106943
1.8
Details
The sell person lied to us and told us that the 5% discount was going to end the same day wich was not true he made us purchas the dining table in a hurry and when we wanted to return it the next day .they said we will charge you 25% of the dining room pricd .....so bad experience had to keep the dining table and not loose 300 dollars
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Gardner White Furniture - Terrible horrible
Gardner White Furniture - Terrible horrible
Gardner White Furniture - Terrible horrible
1/3

Gardner White Furniture - Terrible horrible

Gardner White Furniture
#1092801
1.0
Details
I will sue them they insulted me and they called the police because they didn't find solution to my problem they send our order missing 3 pieces and the bed room was factory defect. I will sue them the manager call the police on the customers they need to close this branch
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Gardner White Furniture - JUNK FURNITURE

Gardner White Furniture
#1081308
Cheap Chinese junk period. Low quality furniture.
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Gardner White Furniture - Purchased tv package

Gardner White Furniture
#1073112
I purchased a TV package from Gardner white a year and 3 months ago. My tv went out 3 months ago. Are there some type of warranty on there TV's?
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I bought a bed set in Feb, order was wrong pieces of furniture on back order and wasn't told this prior to paying, 7 months later I have a crack in the foundation of my dresser, they brought a new one two weeks later and it was more damaged than the one i have now, i...
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1.2
#1097833
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I went in to the store because of their widely advertised 60 month interest free. Bought furniture from the Brighton store with the understanding that was what I was getting. I have paid on time every month and am in good credit standing. I am now paying almost 29%...
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CLOliveira
CLOliveira

I can blame them when they clearly lied to get sale. You must work there.

Anonymous
Rrr

You can't blame Gardner-White for you not reading the fine print on a legal document you signed. Everyone knows that same as cash if it's 1 year 2 years or the five years if i...

2.1
I didn't like
  • Hidden extra charges
  • Lied about terms
  • Customer service
#1089217
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I bought a sofa from gardner white at 8 mile rd . First delivery date got a broken one , 2nd date another broken one, 3rd date no show despite a confirmation call in the same morning, 4th delivery date no show AGAIN .the customer service said that they are out of stock...
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1.0
I didn't like
  • Delivery service
#1070371
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Was approved for credit. Decided on a living room set. Customer representative knew I wanted Mocha/Fabric furniture. The set was only in 1 color in warehouse. However you can pick another color. When it was time to seal the deal. I was asked what color & pieces. Than...
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#1070336
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We ordered furniture and the part of the furniture was back ordered. Supposedly the furniture came in and they scheduled the delivery. Then they called and said that they don't have the chairs anymore. The customer service is terrible and they don't return anyone's...
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#1064204
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First i bought a high price mattress that hurts my back and neck that I told my salesman i need something soft they take you to the high stuff i went back to the Shelby Mich store and told him I cant do the mattress to firm told me i had to keep it get it use to my...
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1.8
Product
#1060137
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Contact Gardner White Furniture

Mailing Address:
Gardner White Furniture
Corporate Office/Warehouse 21001 Groesbeck Hwy.
Warren , MI 48089
Phone:
(586) 774-8853
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Gardner White once again NOT honoring their warranty on our Serta I-Series King Size Mattress. Gardner White actually has a team that goes around and measures the lumps that form in Serta mattresses they sell. The defective lumps in the mattresses are only considered...
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Anonymous
Melissa Macdonald

I received a private message on June 24th from Meghan whose title is Marketing Assistant! I asked her if she was empowered to authorize refunds. She said no and promised to...

1.0
#1055903
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