I purchased a living room package on 1-2-2010. I also purchased and had explained to me the extra stain safe warranty. I told the salesperson many times over that I would be moving in a few weeks' time. He even told me to tell the delivery people about anything I did...Read more
I purchased a sectional couch from Gardner White Furniture in April of 09. The salesman assured they would deliver the purchase on the day I moved into my new apartment. The day of delivery came and went. No delivery. Two weeks of no couch later they delivered my...Read more
I too have an issue as yet unresolved with Gardner White. My sofa is 11 months old and the cushions are totally flat. They can not be fluffed up. It feels like you are sitting on the frame of the sofa or the floor. The filling is a piece of foam with a little batting...Read more
On August 30, my husband and I went into the Gardner White furniture store on Hall Road. We spoke with the salesman Jose about a particular couch. We must have taked with him for about an hour and wanted to make sure that the couch that we liked was durable. We...Read more
We bought a reclining furniture from Gardner White 11/08. We made our first service call 12/08. After 3 months the furniture was literally falling apart. They refused to find a manufacturer's defect, stating that it was "normal wear and tear." You could lose a...Read more
Recently bought tempur-pedic mattress from local furniture store. Mattress omitted mold smell - told I need to have technician come to house. After tech came, was told that only Tempur Pedic can service their product. Told I needed to file claim and keep product in my...Read more
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