Gardner White Furniture - Furniture on back order
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New ReviewerJanuary 19/2018 We ordered 3 items over $1,700 worth. We knew our sleeper sofa would be special order for 4 weeks.
Our other 2 items were supposed to be in in a week, this Sunday the 21st. I stopped in to check on delivery. Come to find out all items are on backorder and will be at least another 2 weeks. We already sold our old furniture.
This is so unacceptable and nobody called to update us on the status. We made sure to arrange our plans to be home this Sunday for delivery too. Will never buy from here again! To think we were going to purchase a new mattress here too.
That would probably be on back order too!! If our items are not here in ten days we will cancel our order and go elsewhere! Also, your tv ad is a joke!!
Never got extra 20% or sales tax paid. Always fine print!!
Reason of review: Order processing issue.
Location: 8393 Grand River Ave, Brighton, MI 48116, USA
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Very dissatisfied with Gardner white on 8 mile in southfield..Charlie was terrific. But..we were in the store 7 hours because everything we picked out was on back order for at least a month or two! We were moving and needed furniture now..will never shop Gardner white again..art van is almost better