Product: Gardner White Furniture Customer Care Clear all filters (0 of 13 reviews match)
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Totally unprofessional. Money grabbers, beguling sales, inept service. They lead you on with fantastic sales and then show their true side with a 'gordian knot" of predatory practices. Total scam!!! If you have a problem they pass the buck around to many "by the book"...
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Gardner White Furniture Customer Care
#1303018
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Purchased a Beauty Rest foundation.My sales rep seemed fairly new, found out she has only been there for 3 weeks. I was her first sale on her own. She needed helped and asked a gentleman named Tim for help. He was with a customer and just totally degraded her in front...
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Gardner White Furniture Customer Care
#1198181
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i always pay on time and before time, and they keep adding money to my bill.i called them many time and explaining to them, and it doesn't take me anywhere with them. they call me many and i always answer and when i get to the bottom of it with them and try to solve...
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Gardner White Furniture Customer Care
#1101991
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Wow.......Just bought a bed from there, was told if not happy, don't worry, call and someone will come out and check it out...However they did not say it would be a 200.00 restocking fee plus 10% and pay for a new matteress.. What a joke. Meanwhile, we are sleeping in...
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Anonymous
Anonymous

Sounds funny I brought a bed there and the only time u get charged that fee is when you change your mind and nothing is wrong with the bed, I brought a bed at The same place ...

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Gardner White Furniture Customer Care
#951601
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I posted on here already.According to Jeff Ballard the few speckle stains I have makes my vouch "ruined". He voided my unused insurance and said no refunds. I haven't even owned my furniture for a year now. Has anyone been able to get ahold of anyone with any kind of...
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Anonymous
Anonymous

I am having the same issue with a couch that is 4 months old. They came and looked at it on Saturday and said that the speckles are a condition of body oils interacting with t...

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Gardner White Furniture Customer Care
I didn't like
  • Being lied to about their warranty
#936618
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I SAW A LEATHER SOFA AND LOVE SEAT ON SALE.I HAVE PURCHASED IN THE PAST NATUZZI AND DREXEL HERITAGE LEATHER FURNITURE.I DO NOT BUY CHEAP! I CALLED THE AUBURN STORE BECAUSE THEY HAD A SET ON SALE THAT I WANTED.BOTH DAVID AND CATLYN GAVE ME 2 DIFFERENT STORIES.1ST IT...
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Gardner White Furniture Customer Care
#898335
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i ordered a dinning room table and ON THE DAY of my devlivery they told me that they didnt have it in stock!!so i called the head manager and told them i need the table in my house i have a gathering going on tonight and NEED something he told me he will give me...
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1.0
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Gardner White Furniture Customer Care
I liked
  • Fact that they gave me something to hold me over
I didn't like
  • Thy keep lying
#863674
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Gardner White Furniture Customer Care Review

This company is a joke.... they lie about there warranties just to sell them. Customer service is *** they only care what you have to say if its good... they don't care do your self a favor and shop at big lots same quality lower price and customer service is the same! My furniture didn't even last 4 years. And i bought the warranty and they don't care...
1.2
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Gardner White Furniture Customer Care
#606120
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I'm not going to go into exact detail as far a what happened because I feel it would ruin whatever is left of your company image. In a nutshell, I purchased a household of furniture from the Gardner White store in Southfield about 60 days ago. I have had MULTIPLE...
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Gardner White Furniture Customer Care
#517902
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Wow! Kudos to Gardner White for being able to care less about customer service AND turn down business in today's economy! Not only did we wait for an hour to speak to a salesman (out of loyalty from a previous visit), we ended up purchasing TWO SETS of leather...
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Anonymous
Barb T

I would like to contact you . Customer experience is important to us. Please contact me at barb@gardner-white.com

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Gardner White Furniture Customer Care
#487333
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