Not resolved
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality

I bought a leather sofa with 5 year extended warranty after a year leather starting fading. Contacted their warranty deptt but never had any person that can come and see and they r always mean on phone.

Still have 15 months of warranty but when I go to store they give me a phone number and when I call they tell u they will send some one to check it but no one ever showed up. Really a bad experience with Gardner white

Reason of review: Warranty issue.

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