I bought a leather sofa with 5 year extended warranty after a year leather starting fading. Contacted their warranty deptt but never had any person that can come and see and they r always mean on phone.
Still have 15 months of warranty but when I go to store they give me a phone number and when I call they tell u they will send some one to check it but no one ever showed up. Really a bad experience with Gardner white
Reason of review: Warranty issue.