Product: Gardner White Furniture Repair Clear all filters (0 of 6 reviews match)
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I bought a furniture set from Gardner White in 2013. I ordered a couch, 2 love seats, 2 end tables and a coffee table. From day one there has been nothing but problems. It started with the delivery. The coffee table was delivered broken 3 times, they blamed it on...
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1.8
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Gardner White Furniture Repair
I didn't like
  • Quality is poor
  • Being lied to about their warranty
  • Jeff ballards customer service skills
#822555
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After spending over $5,000 + extended warranty on "top of the line" furniture it broke from normal wear and tear after about 1 year. Called them to come out and repair it and they said we have to pay to get it replaced because it happened "in our home". Seriously!!...
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Anonymous
Anonymous

Agree you pay for something you don't get. They rude and are extremely unhelpful.

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Gardner White Furniture Repair
#727621
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Gardner White Furniture Repair Review

terrible service bad customer service I bought a chair a leather chair that the leather started to peel they would not stand behind their guarantee they charge me $99 I got a repair service in for 250 and now it has to come back for 125 repair don't ever buy from them they are junkie and terrible people to deal with
Product
Gardner White Furniture Repair
#545776
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Hello, I am having issues with the Warren Store, I have found that the customer service is HORRIBLE. I have attached a video of the furniture that I purchased from your store in July. By September it already has wear and tear that you would expect after YEARS AND YEARS...
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DannielleJMM
DannielleJMM

I talked to Barb, she was helpful and kind, she got me in touch with Kim and we have been emailing back and forth. I am confident that my situation will be resolved and will p...

BarbT
BarbT

Yesterday I spoke to This customer. fortunately we were able to order parts to fix her furniture. . I offered her a $100 credit as a courtesy. I want every Gardner-White cu...

Huntington Woods, Michigan
Product
Gardner White Furniture Repair
#367819
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Bought a leather couch and within a few months couch ripped at stitching in middle seat. Repair guy came and ordered new cushion, 8 weeks later seat arrived they installed and cushion doesn't even fit couch properly. The seams don't line up and it's...
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Anonymous
Barb T

I want to contact you and make sure we resolve this matter. Please email me at barb@gardner-white.com with your contact information or order number. I promise we will call you...

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Gardner White Furniture Repair
#361480
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Purchased a Resort Sleeper couch from Gardner-White...paid over $1000 for it. The top/ back support bar (wood) has cracked completely through. The top support is very wobbly and unstable. Repair man was sent to correct problem. He spent 10 minutes screwing in another...
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Product
Gardner White Furniture Repair
#356470
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