Featured Not resolved

Gardner White once again NOT honoring their warranty on our Serta I-Series King Size Mattress.Gardner White actually has a team that goes around and measures the lumps that form in Serta mattresses they sell.

The defective lumps in the mattresses are only considered defective when it escalates to a certain size. Their "trained technician" actually told us "it is defective...but not defective enough for warranty yet"...WTH? If you have a professional lump measuring team, I think it is safe to say you have a lump problem!

Hopefully all our complaints to BBB, Consumer Protection Agency, AG Consumers Watch, and Help Me Hank will sway their super cool lump finders to find my lump to be big enough to replace our 2300 dollar mattress.What a fricking joke!

Review about: Serta Mattress.

Review #1055903 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Value for money
Customer service
Reliability
Price Affordability
Product or Service Quality
Staff
Advertised vs Delivered
Warranty
Style and Design
PRODUCT OR SERVICE Serta Mattress
Reason of Review / Monetary Loss Warranty issue / $2500
Preferred solution Let the company propose a solution

Had an Experience with Gardner White Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Gardner White Furniture - Natuzzi sectional with sagging cushions Gardner White Furniture "I contacted Gardner white about a new sectional I purchased eight months ago. It is a Natuzzi leather sectional and the two main areas where we sit the cushions..." Read more Gardner White Furniture Sofa Review Gardner White Furniture "Gardner White would not agree to give me any acceptable solution to my problem ! I asked for a cover for my couch and they offered me 200 towards a..." Read more Gardner White Furniture - Terrible Company & Crappy Quality Gardner White Furniture "We went to Gardner-White to furnish our new apartment. We furnished a living room, dinning room, and bedroom totaling close to $9,000. When it arrived a night stand was damaged..." Read more Gardner White Furniture - Delivery Issues Gardner White Furniture "I bought a couch from the Gardner White on Hall Road on Friday, October 21st. I scheduled a 4pm-11pm delivery for today, October 25th, since it was the earliest they..." Read more Jollibee - Coke float na punongpuno ng yelo pero less coke Jollibee "Kumain kami ng husband ko sa jollibee-tanay rizal branch, nag order ako ng two pcs chicken at upgrade ko ung drink into coke float, sabi ko pa nga sa crew..." Read more Reimer Roofing And Remodeling - Reimer Roofing:  Happy with our new roof, great service, worth it! Reimer Roofing And Remodeling "They started with a single roof tear-off, laid down a complete roof with ridge vents on my 3100 sq. ft. roof all in one day! The team of 10-12 men..." Read more Harley Davidson - 2004 SOFTAIL Harley Davidson "I inherited my dads 04 softail standard after he passed this last Oct 28th. My dad had a few Harleys in his life and yeah he put a lot of..." Read more Money Map Press - What a fool I am!! Do not believe what they say!!! Money Map Press "Lost 20K in a few month...Have tried to contact the advisor thru email and website based question answer. ZERO response. I call and no one can help. This is the..." Read more