I ordered the Colleen bedroom set and the chest , footboard and night stand was damaged..they returned the next day and redelivered those items with more defective products the footboard is scratched with a broken leg, the night stand is scratched and the bed rails are...Read more
The first time they did not show up and did not call. The second delivery they brought the wrong nightstand. On the third delivery, they were to have brought a mattress. It did not come on the truck. I only found out that I was not going to receive it on the day it was...Read more
- Sales staff
I didn't like
- Delivery service
- Customer service
My husband and I bought a mattress from the Novi store. In the beginning, they promised with same day delivery and later on it turns out that they can’t make it on the same day. They promised me with early morning dilivery the next day and I didn’t get the damaged...Read more
Gardner White Furniture - Deffective mattress
Bought a $1700 mattress set from Gardner White two years ago and the mattress is sagging in the middle. I will never buy anything else from them. I am very disappointed with the product and the service.
Gardner White Furniture - Do not buy it
No matter what happens they will not cover it ,
We purchased a recliner and returned it after a few days as my husband wasnt comfortable. They never told me there was a restocking fee and shipping fee. So we have no chair but we have a bill for 270.00 If I new this I would have never done business with Gardner...Read more
Totally unprofessional. Money grabbers, beguling sales, inept service. They lead you on with fantastic sales and then show their true side with a 'gordian knot" of predatory practices. Total scam!!! If you have a problem they pass the buck around to many "by the book"...Read more
Gardner White Furniture - Dishonest sales lady!!
Was promised same day delivery and got lies. After cancelling the order then you get herassed by phone calls from the other sales people, trying to make it right. Don’t like liars that lie to you for a sale!!
Subject: Good morning this is Susan tawfik I need to talk to you about my credit I already pay my credit in fall and I have a phone call from one of you told me if I pay $143 •06 it will be the last payment is my record was a payment in 12/26/201I played $40.33... On...Read more
So unhappy with Gardner White, almost knocked over by a sales associate when we entered the door, she did find the dining room table we wanted wrote it up in a snap,we paid for it and was told after the sales was complete that it was on a backorder, we said we weren’t...Read more
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