State: Michigan City: Canton Clear all filters (9 of 286 reviews match)
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Bought a living room set in October of 2016. From day 1 I knew I should have just returned it! By Jan of 2017 we called for our first service call. The love seat arm had snapped, the bottom piece of fabric had come apart, the fabric on the couch arm had ripped in a...
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Company wrote 0 private or public responses to the review from Feb 13.
1.2
I didn't like
  • Bad quality
#1188831
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purchased a Tempur-Pedic Mattress from The Canton store. I originally only spent $2214.33 for the cloud prima. I went back for exchanged because I was having extreme back pain sleeping on this mattress. When I spoke with a new salesmen with 15 years experience in...
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Company wrote 0 public responses to the review from Oct 30, 2017.
1.0
#1123318
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purchased king size Vera Weng Mattress cost 2200 out the door including TV but not including frame.....mattress sucks hated it horrible uncomfortable. I was over charged for this *** mattress not worth it. I bought one for 600 from Sams club tons better. Will never...
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Company wrote 0 public responses to the review from Oct 23, 2017.
1.5
#1119090
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Resolved
Gardner White Furniture - Unprofessional,unfriendly & poor quality furniture
I was looking for a couch that would hold up with 2 dogs. My salesman told me leather would definitely be the way to go. I was told this specific couch was the "King of Couches". After 6 months it started peeling or the color started fading, I'm not really sure. ...
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Company wrote 0 private or public responses to the review from May 10, 2016.
jballard
jballard

Good Afternoon,We apologize for the issue you are having with your leather. We are willing to work with you. Please contact me via email with your customer information jeff@ga...

1.8
I liked
  • Delivery was very fast
I didn't like
  • Sales person
  • Customer service
  • Sales guidance
#844994
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I purchased $5,500 worth of furniture with a 48 month 0% interest rate. Someone at the store keyed in the wrong promo code with only 18 month 0% interest. I didn't realize it on my bill because I pay online. Now they slammed me with $2000 back interest and accruing...
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Company wrote 0 private or public responses to the review from Aug 07, 2015.
Anonymous
Anonymous

Take them to claims court. You have all of the documentation and they refuse to change it accordingly...take them to court with your proof. A judge would see it your way! G...

1.0
I liked
  • Just pissed
I didn't like
  • Hidden extra charges
#678832
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Placed order for sofa, love seat & chair on 1/31/15 putting down a deposit. Told salesperson we were remodeling and that would want delivery mid-March, which agreed would be fine. Called yesterday (3/14/15) to set up delivery and was told the 3 items were all out...
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Company wrote 0 public responses to the review from Mar 15, 2015.
I didn't like
  • Customer service
#608701
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We purchased 2 leather recliners from Gardener White Canton, MI store in April 2014 for $900 each. In September of 2014 one of recliners broke. It no longer reclines. We were told that it needed a new switch. This was in October. We were told the switch had to be...
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Company wrote 0 public responses to the review from Feb 10, 2015.
1.0
I didn't like
  • Customer service
#593260
Reply to reviews
1. Recieved damaged furniture. 2. Service technician confirmed damage and promised new furniture to be delivered next day (one and 1/2 weeks after initial delivery). 3. Replacement/new furniture never delivered and Gardner White never contacted me. 4. Called corporate...
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Company wrote 0 public responses to the review from Sep 08, 2014.
1.0
#531282
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We already complained to the Better Business Bureau, however we want people to know - be very, very careful with Gardner-White!!! We had purchased a king sized mattress and when they delivered it one guy carried the mattress in - hitting our furniture, walls, bending...
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Company wrote 0 private or public responses to the review from Feb 27, 2014.
Anonymous
Shane

My girlfriend and I recently experienced a really bad issue with Gardner White as well. I have already contacted the BBB, but haven't received the paperwork yet. Did filing ...

#477413
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Contact Gardner White Furniture

Mailing Address:
Gardner White Furniture
4445 N. Atlantic Blvd.
Auburn Hills, Michigan 48326
United States
Phone:
(586) 774-8853
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