Taylor, Michigan
0 comments
Not resolved

My parents bought my family a new couch, love seat, and minni mouse chair.This was less then a year ago.

They paid for 5 years of insurance on all 3. So I called to have it cleaned and I have maybe 5 very small stains. When I say small I mean a pea is HUGE compared to them. The guy came out with a rag and a spray.

He was rude to me, and told me there was nothing they can do for me. So we called back up there to ask why did we pay for insurance? We got two different stories. One lady said they have machines ect.

The other said they have nothing and can do nothing. So we called a manager. Two days later we get a return call. He goes on to say he looked at pictures and my furniture is absolutely ruined, abused and gross.

He also said my insurance has been voided because he feels my furniture is destroyed. My furniture is no way destryoed! It needed a few tiny stains removed. The insurance they sell is a scam!!!!!

They say no stains are a accident. As if people just go around and pour stuff out on their furniture because its fun. This is complete *** and a rip off! On top of they're rude and act as if they're better then you!

I will tell everyone I know to NEVER buy ANYTHING from there. I may even call the Fox 2 problem solvers so everyone can know what a scam and LIARS they are.

O also they said when you have 5 year insurance plan, if you have 3-5 stains called in then you are abusing your furniture and will automatically be voided from the insurance you paid for.They have some nerve if you ask me!!!

I didn't like: Being lied to about their warranty.

Review #936432 is a subjective opinion of a user.

Reason of Review / Monetary Loss can't use my paid for insurance. rude people. / Not specified
Preferred solution clean my furniture as my insurance says you will

Had an Experience with Gardner White Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Gardner White Furniture - Review about Furniture Delivery from Taylor, Michigan Gardner White Furniture "I was told when my furniture was being delivered the delivery guys would put everything together and the place I wanted it. They did none of the above. After calling..." Read more Gardner White Furniture - Delivery Issues Gardner White Furniture "I bought a couch from the Gardner White on Hall Road on Friday, October 21st. I scheduled a 4pm-11pm delivery for today, October 25th, since it was the earliest they..." Read more Gardner White Furniture - Sold us a used couch! Gardner White Furniture "Bought a couch with chaise on 12/13/15 and kept it in original wrapping because we were remodeling the room it was going in, just opened it today and it did..." Read more Gardner White Furniture - Review about Table from Detroit, Michigan Gardner White Furniture "I purchased several items and when delivered they left several scratches on my hardwood floors I know they didn't do this on purpose but the customer service department in Taylor..." Read more Lbc Express - Customer pissed Lbc Express "What the *** happen with the number indicated on the package box if you aren't going to fu*king text us? I'd fu*king calling your hotline to fu*king deliver the two..." Read more Instagc - Yet ANOTHER NON-PAYING Survey! Instagc "*CX-125651 Female Cat Owners Study1156/22/17 01:39 PM Cheated out of $1.15 ! Hardly anything credit here any more. Not even adbistro. I am spending ALLOT more time on swagbucks now...." Read more Fitbit Surge Band is defective Fitbit "After 11 months my non replaceable bands on my Fitbit Surge separated from the unit. After posting these photo to the website the comment from Fitbit was I did not..." Read more Old Navy - Sports tanks Old Navy "There is currently a *** poor selection of sports tanks with built in *** pads. I'm way too lazy to wear sports bras and I'm sure I'm not alone in..." Read more