Pissed Consumer Interviews ?
Gardner White once again NOT honoring their warranty on our Serta I-Series King Size Mattress. Gardner White actually has a team that goes around and measures the lumps that form in Serta mattresses they sell. The defective lumps in the mattresses are only considered defective when it escalates to a certain size. Their "trained technician" actually told us "it is defective...but not defective enough for warranty yet"...WTH? If you have a professional lump measuring team, I think it is safe to say you have a lump problem! Hopefully all our complaints to BBB, Consumer Protection Agency, AG Consumers Watch, and Help Me Hank will sway their super cool lump finders to find my lump to be big enough to replace our 2300 dollar mattress. What a fricking joke!
I ordered the Colleen bedroom set and the chest , footboard and night stand was damaged..they returned the next day and redelivered those items with more defective products the footboard is scratched with a broken leg, the night stand is scratched and the bed rails are...Read more
My husband and I bought a mattress from the Novi store. In the beginning, they promised with same day delivery and later on it turns out that they can’t make it on the same day. They promised me with early morning dilivery the next day and I didn’t get the damaged...Read more
Gardner White Furniture - Terrible my new mattress
*** yes I contact y’all about my new mattress, I wasted 3,000 dollars with y’all, mattress not even a year old and it’s jack up, I’m now sleeping on my floor until I save up money to go to the sleep number store. Last year I had to have a hip replacement and back surgery and it’s so said that I have to go through this with y’all I will never come buy anything else from y’all
Gardner White Furniture - Terrible
I will never buy anything from Gartner white I wasted 3,000 dollars on serta king size I only had for 8 mo
- Just pissed
- New mattress
I didn't like
- Being lied to about their warranty
From day one I have had problems with setting up online payments with Comenity... they process Gardner White purchases. Every month I have a new charge above my contractual agreement because they cannot get their online payment process figured out. I signed up for...Read more
I didn't like
- I cannot pay for my furniture without stress each month
Gardner White Furniture - More than a month waiting for delivery
9/2/18 bedroom delivered. No mirror. Never told it wasnt going to be delivered. Sales clerk supposedly checked for availability and assurred everything was there. More than a month later I still dont have it. I am beyond pissed.
Went today morning at hall road Macomb utica store and the sales associate name Loweis said to me that why I am sneaking in the store and when complain this to assistance manager Bob he said that guy must be joking never felt this kind of humiliation before.Sales...Read more
The first time they did not show up and did not call. The second delivery they brought the wrong nightstand. On the third delivery, they were to have brought a mattress. It did not come on the truck. I only found out that I was not going to receive it on the day it was...Read more
- Sales staff
I didn't like
- Customer service
- Delivery service
Gardner White Furniture - By far the worst furniture store ever
Worst Furniture store ever they have the worst reviews from any other furniture store that should tell you a lot about them never buy from them they are thieves and liars
Bought a sectional and 2 captain beds. Delivery came, guys were rude, to put it kindly. They did an awful job setting up the beds for my kids. They left the foam wrapping on the bottom of the beds and the beds are so heavy they have to be taken apart to remove the...Read more
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