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Google reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 2.4 37 reviews KAT T KAT T in the last week Words can't even explain the indignation towards your company right now. I wasn't even going to make a complaint about the egregious customer service experience my mother and I had inside...
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1.6
#988397
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Gardner White Furniture - Sofa Review
Gardner White Furniture - Sofa Review
Gardner White would not agree to give me any acceptable solution to my problem ! I asked for a cover for my couch and they offered me 200 towards a new couch. That is insulting as they just are passing the cost to me and making more money off of me. A cover for my...
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Anonymous
Anonymous

What couch is this? Is it part of the Cannon collection?

dpakmoo
dpakmoo

Im sure I know who you dealt with does it start with a J?

2.8
#977257
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Wow.......Just bought a bed from there, was told if not happy, don't worry, call and someone will come out and check it out...However they did not say it would be a 200.00 restocking fee plus 10% and pay for a new matteress. . What a joke. Meanwhile, we are sleeping in...
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Anonymous
Anonymous

Sounds funny I brought a bed there and the only time u get charged that fee is when you change your mind and nothing is wrong with the bed, I brought a bed at The same place ...

#951601
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Short Review on January 11, 2017

Gardner White Furniture
#989247
Company should be out of business
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Gardner White Furniture Furniture Protection Plan Review

Gardner White Furniture
#968871
1.0
Details
Purchased a leather couch and chair. Paid extra for the insurance. Dont waste your money.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Gardner White Furniture Furniture Set Review

Gardner White Furniture
#949961
1.0
Details
This is for the Taylor location on Telegraph. I had a bad experience with two sales agents Felicia and Deshawn they continue to hike the prices on a dining room set. I was given 4 different prices. A complete rip off.
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Reliability
Staff
Value for money

Gardner White Furniture Furniture Set Review

Gardner White Furniture
#949832
1.0
Details
I was quoted one price for a dinette set. Then each time it went up 200 because I left the store. The sales agent were Felicia and Dashawn. Don't ever work with them, they're will hike your price.
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Price Affordability
Staff
We purchased a living room sectional 13 months ago. It is microfiber. I knew that it wasn't top quality, however I did think it would last more than a year. My husband and I are in our 50's and there are only the 2 of us. We don't use the furniture on a daily basis. We...
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1.0
I liked
  • Just pissed
I didn't like
  • Warranty policy
#944930
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Gardner White Furniture - Delivery Issues
Gardner White Furniture - Delivery Issues
I bought a couch from the Gardner White on Hall Road on Friday, October 21st. I scheduled a 4pm-11pm delivery for today, October 25th, since it was the earliest they could get to me. Apparently they do not deliver on the weekends and pick up the furniture from the...
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Anonymous
Dano

Same garbage @ the Auburn Hills location. Promised same day delivery 4-11pm on my $2500 mattress, then confirmed a 1am -3am delivery. Told them this is ridiculous, I bought ...

1.0
I didn't like
  • Delivery service
  • Customer service
#943211
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I posted on here already. According to Jeff Ballard the few speckle stains I have makes my vouch "ruined". He voided my unused insurance and said no refunds. I haven't even owned my furniture for a year now. Has anyone been able to get ahold of anyone with any kind of...
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Anonymous
Anonymous

I am having the same issue with a couch that is 4 months old. They came and looked at it on Saturday and said that the speckles are a condition of body oils interacting with t...

I didn't like
  • Being lied to about their warranty
#936618
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Gardner White Furniture - Payed for insurance that I can't use!
Gardner White Furniture - Payed for insurance that I can't use!
My parents bought my family a new couch, love seat, and minni mouse chair. This was less then a year ago. They paid for 5 years of insurance on all 3. So I called to have it cleaned and I have maybe 5 very small stains. When I say small I mean a pea is HUGE compared to...
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I didn't like
  • Being lied to about their warranty
#936432
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I made A Bed Purchase At Garden White , On 8/16 ,I Have All My Paper work......I specifically Went On A Special Day ,For 10% Off the Sales Price, And No Sales Tax...The Sales Lady Threw In The TV , And Mattress Protector, Now Garden White Furniture Store ,Is Trying To...
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1.0
#930300
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I bought a great looking rug on display. Took it home, loved it, then it started to roll up in the middle, would not lay.... I called customer service. ( must say they did answer quickly) to find out if I could return it for refund or store credit... they said no,...
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Anonymous
Anonymous

I had the same experience

2.6
#928408
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I purchased a leather sofa from Gardner White and ten months before my year came I started seeing spots. Soon after i noticed a hugh discoloration. I had purchased the leather protection so I thought I would call them. They told me since i couldn't give them an exact...
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Anonymous
Anonymous

Also this Jeff Ballard is full of ***. He's just tryn to keep up their reputation. But he's the one who canceled my warrenty and said my couch is ruined when its clearly not! ...

Anonymous
Anonymous

I'm having the same problem. But my couches aren't leather. They voided my insurance and tried to say my couches are destroyed when they are NOT. Its complete bull ***! They h...

1.3
I didn't like
  • Quality is poor
  • Bad quality
#912958
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