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Ordered a dinning step 11/11/17 at the store on Grosbeck (online). Sales Representative stated for me to call UPS Monday for my tracking number however UPS stated they had no order for me. Called, emailed, and went back to the store however no assistance. 11/18/17 went...
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1.0
#1134415
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From one week ago when I placed my order I was told by 4 different people that my mattress set would be, on the day I asked. I spoke to 4 different people trying to get an invoice emailed to me still haven't received one and not until the day I was supposed to have it...
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1.5
#1127220
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purchased a Tempur-Pedic Mattress from The Canton store. I originally only spent $2214.33 for the cloud prima. I went back for exchanged because I was having extreme back pain sleeping on this mattress. When I spoke with a new salesmen with 15 years experience in...
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1.0
#1123318
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purchased king size Vera Weng Mattress cost 2200 out the door including TV but not including frame.....mattress sucks hated it horrible uncomfortable. I was over charged for this *** mattress not worth it. I bought one for 600 from Sams club tons better. Will never...
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1.5
#1119090
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When calling Gardner white on 2 year old furniture they told me only give you a 1 year on products when checking brand name on furniture 5 year warranty, why do these companies let someone miss represent their brand. I will never buy anything from Gardner white and now...
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1.0
I didn't like
  • That the furniture had no warranty
#1114620
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Bought a three thousand dollar couch and chair from Gardner white three months ago. Two weeks after the purchase we realized that the couch near the arm rest started to sag. Called in to complain. A few days later a service man came to the house. He agreed thatcher...
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#1108237
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Gardner White Furniture - Bad service and ridicules policy

The sell person lied to us and told us that the 5% discount was going to end the same day wich was not true he made us purchas the dining table in a hurry and when we wanted to return it the next day .they said we will charge you 25% of the dining room pricd .....so bad experience had to keep the dining table and not loose 300 dollars
1.8
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
Product
#1106943
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i always pay on time and before time, and they keep adding money to my bill. i called them many time and explaining to them, and it doesn't take me anywhere with them. they call me many and i always answer and when i get to the bottom of it with them and try to solve...
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#1101991
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I bought a bed set in Feb, order was wrong pieces of furniture on back order and wasn't told this prior to paying, 7 months later I have a crack in the foundation of my dresser, they brought a new one two weeks later and it was more damaged than the one i have now, i...
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1.2
#1097833
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Gardner White Furniture - Terrible horrible

Gardner White Furniture - Terrible horrible
Gardner White Furniture - Terrible horrible
Gardner White Furniture - Terrible horrible
I will sue them they insulted me and they called the police because they didn't find solution to my problem they send our order missing 3 pieces and the bed room was factory defect. I will sue them the manager call the police on the customers they need to close this branch
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I liked
  • Just pissed
I didn't like
  • Warranty policy
  • Quality is poor
  • Sales guidance
#1092801
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