My husband and I purchased a supposed to have been leather chocolate sectional couch with two recliners and the other part is a let out bed. The first time we ever used the sofa bed, it did not work and folded up with my mother in it.
The recliner portion of the sofa is peeling very badly and now I am seeing small rips in sections that noone sits (on the back part of the recliner). We purchased what we thought was a protection plan to cover these types of things but when I called they said that it does not cover peeling and for someone to come out and look at it will be a 50.00 service charge and if it can be fixed, we will be responsible for that as well. I havenever known REAL GOOD QUALITY LEATHER to peel. PLEATHER YES BUT NOT LEATHER.
I honestly feel like Gardner White is a rip off and I encourage anyone to look else where and let this compnay be your last resort.
Product or Service Mentioned: Gardner White Furniture Protection Plan.
Monetary Loss: $1400.