Gardner White is shady.I had a sofa delivered, the delivery team members did not even attempt to take the sofa off the truck but advised I would have to incur a 150.00 service fee to have the sofa disassembled.
I paid the cost, the sofa was re-delivered and disassembled, not even a year later I moved from the location in which the sofa was delivered, without no effort, no dis-assembly the couch was removed. I contacted Gardner White for a refund of the erroneous fee and they advised sorry but Oh well in a nut shell.
It is just customer service to not even try to resolve this matter.Essentially you stole money from me and charged a fee that I NEVER had to incur.
More Review Details
|Product or Service Quality|
What I liked
- Just pissed
What I disliked
- Jeff ballards customer service skills
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