1 comment

We went to Gardner-White to furnish our new apartment.We furnished a living room, dinning room, and bedroom totaling close to $9,000.

When it arrived a night stand was damaged and the posts to the headboard as well. They agreed to bring the pieces back the following day. Also our entertainment certain did not arrive with no explanation. After talking to the store they informed me that they did not have any more of that style and could refund our money.

The men did not set up everything properly because they seemed in such a hurry. Upon them leaving I noticed some scratches on our table and some defects with the dresser. I called the store again and they said they would send someone out because all pieces should arrive in perfect condition. A guy came out the next week and said that the store could do nothing and we had to go through the warranty company.

After weeks of hearing we don't have it in stock or just not showing up we finally got the bed posts and second nightstand. So we paid cash for all this furniture a month in advanced, then it took 6 weeks from our original delivery date to receive all the pieces, and we still have defective pieces.

Some of which I noticed today while putting the knobs on my dresser.I am very disappointed and I will never order from them again.

Had an Experience with Gardner White Furniture?

Write a review


Terms of Service
Post Comment

I apologize for the problems.This is not acceptable.

I can't respond to an anonymous complaint. If you email me at barb@gardner-white.com.

I will personally take care of the issue.As a VP of Gardner-White for over 30 years I take this very seriously and will do what it takes to correct the situation.

You May Also Like

Gardner White Furniture - Over Approved Credit Line Gardner White Furniture "My husband and I bought a queen mattress set for $699.00. Jinie asked if we wanted to do the 0% interest for 6 months. We agreed. 10 minutes..." Read more Gardner White Furniture - Sofa Review from Highland Charter Township, Michigan Gardner White Furniture "These are the most recent pics of the Calvert DAHLI all leather recliner sofa that I purchased at full price just a little over 2 YEARS AGO AT GARDENER WHITE..." Read more Gardner White Furniture - Sold us a used couch! Gardner White Furniture "Bought a couch with chaise on 12/13/15 and kept it in original wrapping because we were remodeling the room it was going in, just opened it today and it did..." Read more Gardner White Furniture - Sofa Review Gardner White Furniture "Gardner White would not agree to give me any acceptable solution to my problem ! I asked for a cover for my couch and they offered me 200 towards a..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Iboats - Return Box was torn so denided Iboats "Yes I ordered a drive shaft that was supposed to be short shaft. Box came and corner of box was torn no biggie opened found out it was the wrong..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Lone Star Auctioneers - Not happy  as bod rigging is a felony! Lone Star Auctioneers "If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more