I purchased a brown leather sofa. When I went to pick it up, it was nicely packaged and loaded on my truck by the representative at the dock.

The paperwork that I signed indicated it was a brown leather sofa. When I got it home and removed the plastic, the couch was black. I called the store and instead the representative proceeded to tell me I shouldn't have signed for the wrong couch and would have to pay for the store to deliver the right couch. They finally agreed to correct the error.

Two years later, the couch started to peel on its own. It looks awful!! The merchandise is not the best quality and the store doesn't stand behind it if something goes wrong.

Don't waste your time calling the corporate office in Warren. Their customer service is awful too!

Review about: Gardner White Furniture Sofa.

I didn't like: Customer service.

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